Privacy

Privacy

We are dedicated to ensuring the accuracy, confidentiality, and security of your personally identifiable information (« Personal Information »). Our actions pertaining to the collection, use, and disclosure of Personal Information are governed by our privacy policy, which aligns with the values established by the Canadian Standards Association’s Model Code for the Protection of Personal Information and Canada’s Personal Information Protection and Electronic Documents Act.

  1. Introduction

We are entrusted with maintaining and safeguarding Personal Information under our control. An individual or individuals have been designated to ensure compliance with our privacy policy.

  1. Identifying Purposes

Personal Information is collected, used, and disclosed to provide the requested product or service and offer additional products and services of potential interest. The purposes for collecting Personal Information will be clearly identified before or at the time of collection. In certain situations, where information is provided during the order process (such as name, address, and payment details), consent may be implied.

  1. Consent

Knowledge and consent are prerequisites for the collection, use, or disclosure of Personal Information unless mandated or permitted by law. Providing your Personal Information is your choice, but not providing certain details may limit our ability to offer products or services. Consent is not required unless essential for supplying a product or service.

  1. Limiting Collection

The collection of Personal Information is confined to details necessary for identified purposes. With consent, information may be collected in person, over the telephone, or through correspondence via mail, facsimile, or the Internet.

  1. Limiting Use, Disclosure, and Retention

Personal Information is used or disclosed only for the intended purpose unless otherwise consented or as required or permitted by law. Information is retained for the duration needed to fulfill the collection purpose or as dictated by law.

  1. Accuracy

Personal Information is maintained in accurate, complete, and up-to-date form as required for its intended use.

  1. Safeguarding Customer Information

Appropriate security safeguards protect Personal Information according to its sensitivity level. Reasonable precautions are taken to prevent loss or unauthorized use, access, or disclosure.

  1. Openness

Information about our policies and practices regarding Personal Information management is available to you.

  1. Customer Access

Upon request, you will be informed of the existence, use, and disclosure of your Personal Information and given access to it. You may verify accuracy, completeness, and request amendments if appropriate. Certain legal, security, or proprietary restrictions may limit disclosure in specific circumstances.

  1. Handling Customer Complaints and Suggestions

Questions or inquiries regarding our privacy policy or practices can be directed to [Contact Information].

Additional Information

Cookies

Cookies, small computer files stored in your hard drive, may enhance our website’s functionality and provide a customized online experience. Most web browsers accept cookies by default, but settings can be adjusted to decline acceptance or receive notifications.

Please note that disabling cookies may impact website performance.

Other Websites

Links to third-party sites on our website are not governed by our privacy policy. Once you leave our website, our policy no longer applies, and we are not responsible for the privacy practices of third-party sites. We recommend reviewing their privacy statements to understand how information is collected, used, shared, and disclosed.